AI Solutions Consultant

Job Vacancy: AI Solutions Consultant Department: IT Services Reporting to: Head of Digital Design and Delivery Are you an expert in Microsoft AI technologies looking to make a real impact? We are looking for an AI Solutions Consultant to join our small, agile technical team. You will lead the design and roll-out of AI-powered tools that help our staff and students work smarter. The Role You will be our go-to expert for building practical AI solutions. From creating generative AI agents to automating complex workflows, your work will directly improve the university experience. You’ll work closely with colleagues across the University to understand their challenges and turn them into robust, scalable AI tools. Key Responsibilities * Design & Build: Develop AI solutions using Microsoft Copilot, Copilot Studio, and Azure AI. * Collaborate: Run workshops with stakeholders to identify the best AI opportunities and "quick wins." * Prototype: Create proofs-of-concept to show how AI can solve real-world problems. * Deliver: Lead the full lifecycle, from refining requirements and technical builds to testing and troubleshooting. * Empower: Create "playbooks" and prompt libraries to help other team members and departments use AI effectively. What We’re Looking For Essential Experience & Skills * Microsoft AI Expertise: Deep technical knowledge of Copilot, Copilot Studio, Power Platform, or Azure AI services. * Proven Track Record: Experience delivering enterprise AI solutions that improve productivity or user experience. * Builder Mindset: Hands-on experience building bots, conversational agents, or natural-language tools. * Great Communicator: The ability to explain complex AI concepts to non-technical colleagues clearly. * Organised: Strong skills in project planning, documentation, and time management. Desirable * Relevant AI certifications. * Experience leading an AI portfolio in a large, complex organisation. * Knowledge of Agile or ITIL frameworks