Field Service Engineer

Field Service Engineer - Basingstoke, Reading, Oxford

The Opportunity

An established engineering business specialising in industrial water treatment solutions is looking to recruit a Field Service Engineer to support customers across Yorkshire and the surrounding M1 corridor.

This is a varied field-based role involving the servicing, maintenance, installation and commissioning of water treatment equipment across a range of industrial environments. You'll work closely with customers to diagnose faults, carry out planned maintenance and ensure equipment continues to operate efficiently.

Key Responsibilities

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Service, maintain and repair a range of industrial water treatment equipment, including reverse osmosis systems, deionisation units, filtration systems, water softeners and wastewater treatment equipment.

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Diagnose faults and resolve technical issues both on-site and through remote support where appropriate.

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Carry out equipment installation and commissioning, depending on experience and qualifications.

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Build and maintain strong working relationships with customers and site personnel.

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Complete service reports and associated documentation accurately.

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Deliver a high standard of customer service while ensuring work is completed safely and efficiently.

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Follow company procedures and health & safety requirements at all times.

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Contribute to continuous improvement initiatives and support ongoing service development.

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Maintain and develop your technical knowledge through training and self-development.

About You

You'll be an electrically and mechanically competent engineer who enjoys working independently while building strong relationships with customers.

Ideally you'll have:

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Experience working as a Field Service Engineer or in a similar customer-facing technical role.

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Electro-mechanical engineering experience with relevant technical qualifications.

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Previous exposure to industrial water treatment equipment would be advantageous, although engineers from similar process industries are encouraged to apply.

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Strong fault-finding and problem-solving skills.

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Good communication skills and a professional approach with customers.

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Basic IT skills, including Microsoft Office.

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GCSE (or equivalent) in English and Maths.

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A full UK driving licence and willingness to travel throughout the region.

What's on Offer

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Competitive salary.

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Profit-related bonus scheme.

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Company vehicle and fuel card.

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Workplace pension.

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Healthcare plan.

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Full-time permanent position with excellent long-term career prospects.

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Ongoing training and development within a growing engineering business