IT Support Technician

Exciting opportunity to join a growing business based in Oxford as an IT Support Technician, offering up to £29,000 plus excellent benefits and career development opportunities

The role

As IT Support Technician, you'll be responsible for:

• supporting internal customers with IT requests, managing / updating tickets
• troubleshooting day to day software, hardware and connectivity issues
• setting up computers, mobile devices and software
• escalating complex issues to senior members of the team
• maintaining records and documentations, as well as ensuring that IT equipment is stored/dispatched in efficiently

About you

Applicants for the IT Support Technician role will have:

• excellent written and verbal communication and customer service skills with a friendly and helpful approach
• strong attention to detail and an analytical mindset suited to troubleshooting / fault finding
• familiarity (and ideally hands-on/office experience) with Windows 11, M365, Active Directory, Entra ID, cyber security, general networking
• flexibility and willingness to work in an office based environment, and a valid driving licence for occasional travel to other sites

On offer

Salary of up to £29,000 DOE plus excellent benefits

Robert Half Ltd acts as an employ...