Head of Planning & Scheduling

Head of Planning & Scheduling

Are you the right applicant for this opportunity Find out by reading through the role overview below.
£90,000 - £100,000 plus 20% bonus, car allowance and benefits
Permanent
Can be based out of their London or Liverpool office on a hybrid basis
One of my clients, an established and rapidly growing Utilities company, are hiring a Head of Planning & Scheduling to lead the build-out of a central planning and scheduling function. This is a very senior level role, where you will work closely with the CIO to drive measurable improvements in productivity and service performance
The role
Lead the move from locally-run planning to a standardised, centralised operating model
Partner with operations and a wider digital transformation programme
Embed optimisation-led planning and scheduling to improve schedule stability and utilisation
Key responsibilities
Build and lead a central planning & scheduling team
Define SOPs, playbooks, governance and role clarity
Create a capacity planning framework (demand forecasting, skill-mix, resourcing inputs)
Own 4-6 week forward planning (backlog shaping, work readiness, volume smoothing)
Govern D+1 scheduling (cut-offs, freeze windows, change control, quality)
Codify 'local knowledge' into structured constraints (access rules, estate rules, client needs)
Drive continuous improvement (territory design, constraint tuning, job duration's, workflows)
Track and deliver benefits: reduced travel, improved productivity, better schedule accuracy
What we're looking for
Senior leadership experience in planning/scheduling within field service (this is ESSENTIAL)
Proven track record implementing new operating models (not just BAU management)
Experience with scheduling optimisation tools (IFS PSO highly xwzovoh desirable or FLS)
Strong analytical capability (workforce/capacity modelling; trade-offs and decision-making)
Confident change leader who can influence operational stakeholders
Nice to have
Experience supporting digital transformation / process automation
Multi-region workforce planning and demand forecasting experience
You'll be encouraged to grow at every career stage in the direction that interests you with amazing support and training plus a tailored career progression plan
Please apply using the link or get in touch on / email me on r.long @ .uk