General Manager

General Manager West London Gastropub

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Wren Pubs Company
Up to £70,000 + Bonus
Location: West London
Salary: Up to £70,000 per annum, plus quarterly performance bonus
Hours: 48 hours per week | Weekend availability required
Contract: Full-time, permanent
About Wren Pubs
Family-run and proudly independent, Wren Pubs is a portfolio of welcoming historic local freehouses in some of London's most charming neighbourhoods. Handsomely renovated to reframe their original character for new generations of drinkers and diners, our pubs offer delicious, unfussy modern-British cooking and interesting drinks menus, complemented by comfortable interiors, striking art collections and imaginative events programmes. Whether guests drop in for a fine ale and a fireside game of Scrabble, a cosy weeknight dinner or a celebration in one of our smart private-hire spaces, there is always a warm welcome.
Our food & drink philosophy
Passionate about quality food, excellent drinks, convivial service and stylish interior design, our mission is to celebrate and elevate the best traditions of classic English innkeeping. Our simple, modern-British-inspired cooking spotlights the finest and freshest seasonal produce, working with small producers distinguished by outstanding ethical and sustainability credentials and who also supply some of the UK's best restaurants. Wine, beer and spirits lists feature imaginative choices, carefully co-curated with independent suppliers who share our enthusiasm for new and surprising discoveries. Service is always professional yet relaxed, delivered by friendly, well-trained staff who know the food and drink offer inside out as well as the names of the regulars (and those of their dogs).
The opportunity
We are seeking an experienced and commercially astute General Manager to lead one of our West London freehouses. This is a senior leadership role at the heart of the business you will set the culture, develop the team and ensure every service reflects the warmth, quality and identity that defines Wren Pubs. As much about people as it is about performance, this role suits a GM who leads from the front, builds genuine community and takes real pride in the pub they run.
Key responsibilities
Set and protect the culture of the pub, ensuring every shift reflects Wren's warmth, standards and identity
Lead, motivate and develop a talented front-of-house team, with a focus on long-term retention and growth
Take full ownership of the P&L, budgets and weekly trading performance, identifying opportunities to grow the business
Work closely with the Head Chef to champion the modern-British food ethos and develop seasonal menus
Lead on recruitment, onboarding and succession planning to build a stable, high-performing team
Act as a brand ambassador in the local community, building the pub's reputation and driving footfall
Report into and collaborate with the Wren Pubs leadership team on strategy, standards and new initiatives
Champion staff wellbeing, development and retention, creating a place people are proud to work
The ideal candidate will have
Substantial General Manager experience within a quality food-led pub, gastropub or restaurant
A strong working knowledge of modern-British food and a genuine passion for wine, beer and spirits
Proven ability to lead teams with warmth, structure and commercial focus
Experience owning P&L, GP targets and labour costs
The character to become a true figurehead of their local community
Availability across 48 hours per week including weekends
Package & benefits
Salary
Up to £70,000 per annum
Bonus
Quarterly performance bonus
Discount
30% off across all Wren Pubs venues
Pension
3% employer contribution
Time off
Birthday off + one full weekend off per month
Travel
Annual overseas team trip
Socials
Regular staff events & anniversary celebrations
App perks
Exclusive CodeHospitality discounts
Wren Pubs is an equal opportunities employer. xwzovoh We celebrate diversity and are committed to creating an inclusive environment for all employees.