Field Service Engineer - Slot Machines

Field Service Engineer – Slot Machines  Location - Field Based covering our clubs in Morecambe, B;ackburn, Burnley, Stockport and Ashton  Salary: £31,019.58 per annum with £2,600 on call allowance Hours: Full-time, including evenings, weekends & on-call rota  Are you a tech-savvy problem solver who thrives on variety and hands-on challenges?  We’re looking for a Field Service Engineer with a passion for gaming tech and a knack for fixing things fast. If you’ve got experience in slot machine maintenance, IT hardware, and love being on the move, this could be your next big win.  What You’ll Get in Return  Help@Hand – 24/7 access to GPs, mental health support, and more for you and your family  Thrive App – NHS-approved mental wellbeing support  Buzz Brights Apprenticeships & Buzz Learning – access to 100s of online courses  Buzz Brilliance Awards – employee recognition scheme  5 weeks annual leave plus public holidays (pro-rated for part-time roles)  Holiday Buy Scheme – purchase an extra week of holiday (eligibility applies)  50% staff discount on bingo tickets, food, and soft drinks  Refer a Friend Scheme  Life Assurance & Pension Scheme  Access to trained Mental Health Advocates  What You’ll Be Doing  Install & configure slot machines and IT hardware in our clubs  Diagnose & repair electrical, mechanical, and software issues  Respond to service calls and support club teams with technical guidance  Perform preventive maintenance to keep machines running smoothly  Ensure compliance with gaming regulations and safety standards  Document your work – from service logs to inventory tracking  Collaborate with IT, engineering, and support teams to resolve complex issues  Build relationships with club staff and management through reliable, professional service  What You’ll Bring  Proven experience in a similar role, ideally in the gaming or casino industry  Strong knowledge of slot machine operations and IT hardware  Skilled in troubleshooting electrical, mechanical, and software issues  Excellent communication and a customer-first mindset  Analytical thinker with a systematic approach to problem-solving  Familiarity with gaming regulations and security protocols (a plus!)  Flexibility to work non-standard hours and be part of an on-call rota  A valid UK driver’s license (max 3 points) and willingness to travel  Ready to Power Up Your Career?  If you're ready to bring your technical skills, customer focus, and energy to a role where no two days are the same, apply now and join a team that keeps the fun running!  #BB1