Service Technician (m/w/d)

Job Description

About the Client A leading global provider of intelligent warehouse automation solutions, known for delivering cutting‑edge technology, AI‑driven software, and high‑performance intralogistics systems. With operations across 30+ countries and a strong reputation for innovation, this organisation helps businesses optimise efficiency, accuracy, and scalability in their logistics operations. Their culture is built on reliability, problem‑solving, and a people‑centric approach.

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Role Overview

The client is seeking a hands-on Service Technician to support, maintain, and enhance advanced automated warehouse systems across the UK. You’ll play a key role in keeping mission‑critical automation equipment running smoothly, performing maintenance, troubleshooting issues, and supporting system installations and commissioning projects.

This is a fully remote role with regular travel to customer sites across Southern England (ideally within 50 miles of Oxford: Reading, Swindon, Milton Keynes, Northampton, Coventry, Gloucester, etc.).

Key Responsibilities

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• Scheduled maintenance on automated warehouse systems following established manuals and procedures.

Troubleshooting & repairs of electrical, mechanical, and software‑related issues.

Component replacement using detailed service processes.

Service documentation including visit reports, TODs, and updates for internal teams.

Customer relationship management by highlighting preventive maintenance value and ensuring transparency.

Spare parts management for service vans, customer sites, and internal stock.

Participation in system installations, expansions, and commissioning projects.

Required Competencies

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• 2+ years’ experience in automation, robotics, conveyor systems, or similar technical fields.

Strong electrical fault‑finding skills and ability to read schematics.

Solid mechanical competence (assembly, maintenance, system understanding).

Remote troubleshooting capability using provided software tools.

Preferred certifications: MEWP 3A/3B, FLT (reach/counterbalance).

Experience with RAMS and ability to edit/amend documentation.

Tech‑savvy and comfortable learning proprietary software. xwzovoh

Fully IT/PC literate.