Welcome Hackney - Support Worker

Welcome Hackney - Support Worker Hackney, London £22.86 PAYE / £30.81 Umbrella Connect2Hackney are recruiting for a Support Worker to join Hackney's Welcome Hackney service, supporting refugees, migrants and asylum seekers to build independence, access services and successfully integrate into the community. This is a rewarding frontline role where you'll provide trauma-informed, person-centred support and make a real difference to vulnerable residents across the borough. About the Role You'll play a vital part in creating a welcoming and inclusive environment in Hackney, helping individuals navigate services and build stable, independent lives. The role involves a mix of 1:1 support, advocacy, partnership working and group delivery, using a strengths-based approach throughout. Key Responsibilities Provide information, advice and guidance on housing, benefits, health, education and employment Deliver casework and advocacy, supporting service users to access services and overcome barriers Create and manage support plans tailored to individual needs Deliver workshops and group sessions on key topics such as housing, wellbeing and employment Support integration and independence, including access to housing, work and community support Work in partnership with internal teams and external organisations to ensure seamless support pathways Maintain accurate records and ensure safeguarding and confidentiality protocols are followed at all times Requirements Experience working with refugees, migrants or vulnerable adults Background in advice, guidance, casework or advocacy Understanding of trauma-informed practice and supporting complex needs Knowledge of safeguarding processes and ability to manage sensitive information Strong communication skills and ability to engage with diverse communities Ability to work independently while building strong relationships with partners Apply To apply or find out more, contact: Jordan Peat, Talent Partner - (url removed) Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy