Group Operations Director - Major Hospitality Group

Group Operations Director - Major Hospitality Group

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Location: London
Salary: £140,000 - £160,000
A major hospitality group is looking for a Group Operations Director to oversee a national multi-brand restaurant portfolio during a key period of transition, repositioning, and future growth.
Based from a London head office, this role will oversee multiple Heads of Operations and established senior teams across the group, bringing stronger alignment, structure, and operational consistency across the wider business.
The focus is on bringing everything together more effectively, improving communication, strengthening systems, and building a more scalable operational structure for the future.
The Role:
Oversee operational performance across a national multi-brand restaurant group
Lead and support multiple Heads of Operations and senior teams
Create stronger systems, structure, and accountability across the business
Drive operational efficiencies and commercial improvement
Work closely with ownership and senior leadership during a period of change
Support future acquisitions and long-term growth plans
Build a more connected and scalable group-wide operational platform
The Person:
Senior hospitality leadership experience for leading xwzovoh restaurant groups
Strong commercial and operational background
Experience leading large teams and complex structures
Comfortable operating within evolving or repositioning businesses
Collaborative, low ego, and people-focused
Able to bring structure without damaging culture
Strategic but operationally credible
Have lead support functions – People, Marketing, Finance, Property etc
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