IT Customer Adviser

This trainee role within an IT Support company offers a structured introduction to IT support and digital customer service. You will help support business users with everyday IT issues while building the foundation for a long-term career in the IT sector. Duties: * Act as first-line support for IT-related queries * Assist users with basic troubleshooting of hardware and software * Update and manage support tickets * Communicate clearly with customers and internal teams * Learn IT support tools and best practices CANDIDATE REQUIREMENTS * Interest in IT, technology, or digital careers * Confident communication skills * Basic IT knowledge or personal use of technology * Reliable, punctual, and eager to learn * No previous IT experience required