Spa Therapist - London

Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London offers a serene retreat in the heart of the city. Since opening in 2012, the hotel has set new benchmarks in luxury hospitality, combining contemporary elegance with exceptional service and genuine Italian craftsmanship.

We are looking for a Part-Time Spa Therapist to join our Spa team, delivering exceptional treatments and creating refined, personalised experiences for our guests.

In this role, you will provide high-quality spa treatments in line with Bvlgari brand standards, ensuring outstanding levels of professionalism, care and attention to detail at every stage of the guest journey. Through thorough consultations and tailored treatments, you will respond intuitively to individual guest needs, while offering expert aftercare advice and supporting revenue generation through retail sales, upselling and cross-selling.

You will work collaboratively within a close-knit spa team to maintain immaculate treatment environments, uphold health, safety and hygiene standards, and support the smooth day-to-day operation of the spa. As an Ambassador for Bvlgari Hotel London, you will represent the brand with warmth, discretion and a commitment to excellence at all times. This role will primarily involve weekend coverage, however full flexibility is required, as shifts may also include weekdays, evenings and peak business periods.

Key Responsibilities

• Delivering spa treatments to an exceptional standard in line with hotel protocols
• Conducting detailed consultations to tailor treatments to individual guest needs
• Providing expert aftercare advice and recommending suitable retail products
• Supporting retail sales, upselling and repeat business initiatives
• Maintaining cleanliness, hygiene and organisation of treatment rooms and equipment
• Accurately recording guest preferences and ensuring confidentiality at all times
• Supporting opening and closing procedures and reporting maintenance issues
• Ensuring full compliance with health, safety and hygiene regulations

What We Are Looking For

To be successful in this role, you will have previous experience as a Spa Therapist within a luxury spa or five-star hotel environment. You will hold recognised holistic and/or beauty therapy qualifications and demonstrate excellent treatment delivery, communication skills and attention to detail.

This role will primarily involve weekend coverage, however full flexibility is required, as shifts may also include weekdays, evenings and peak business periods.

You will be immaculately presented, calm and professional, with a genuine passion for guest wellbeing and service excellence.

Why Join Bvlgari Hotel London

At Bvlgari Hotel London, you will become part of an iconic luxury brand celebrated for its elegance, craftsmanship and dedication to exceptional service. We offer a supportive and inclusive working environment where training, wellbeing and professional growth are highly valued.

You will work alongside talented hospitality professionals who share your commitment to excellence, representing a brand synonymous with sophistication, discretion and authentic Italian hospitality.

Join us and take pride in delivering refined spa experiences where every detail is thoughtfully considered - for our guests and for our people.