Field Service Engineer

Field Service EngineerWoking, UK/ Hybrid - 4 days onsite in Woking or customer sites60,000 - 70,000 per annum + on-call allowanceSC & DV Security Clearance Required (or willingness and eligibility to obtain clearance)Support Technology That Makes a DifferenceAre you an experienced Field Service Engineer with a background in defence, secure communications or military technology?We're looking for a skilled engineer to join a growing team delivering technical support for advanced secure systems used across the UK and internationally. This is an excellent opportunity for someone who enjoys hands-on engineering, solving complex technical challenges, and working directly with customers in operational environments.Whether your experience comes from the Armed Forces, defence industry or another secure engineering environment, you'll play a key role in maintaining mission-critical technology that supports national security.The RoleThis is a varied field-based position where no two days are the same. You'll work closely with customers, engineering teams and project stakeholders to install, maintain, troubleshoot and support highly secure technical systems across multiple customer sites.You'll be responsible for ensuring equipment remains operational, carrying out planned maintenance, diagnosing faults, supporting deployments and helping deliver an exceptional customer experience.Key ResponsibilitiesInstall, commission and configure secure networking and communications equipmentCarry out preventative maintenance, firmware upgrades and system health checksDiagnose and resolve hardware and infrastructure faults through structured root cause analysisInstall and support Windows Server environments, virtualisation platforms and secure network infrastructureProvide technical support during customer trials, demonstrations and military exercisesDeliver technical training to operators and maintainersProvide remote 1st and 2nd line support when requiredProduce clear technical documentation, maintenance reports and knowledge base articlesSupport software deployments, configuration management and hardware lifecycle activitiesWork closely with engineering, logistics and project teams to deliver outstanding customer supportParticipate in a 24/7 on-call rota (1 week in 4)What We're Looking ForWe're interested in engineers with experience in one or more of the following:Defence, military or secure government environmentsRadio Frequency (RF) systems and secure communicationsCisco networking, routing and switchingWindows Server (2016/2019/2022)VMware ESXi and/or Microsoft Hyper-VLAN, WAN and VLAN networkingEncryption and cryptographic equipmentHardware installation, fault diagnosis and preventative maintenanceCustomer-facing technical supportConfiguration, release and change managementCandidates with previous service in the Royal Air Force, Royal Signals, 14 Signal Regiment, REME, or similar defence communications and engineering roles are particularly encouraged to apply, although equivalent commercial experience is equally welcomed.Essential RequirementsHNC/HND or Degree in Engineering (or equivalent military experience)Full UK Driving LicenceWillingness to travel throughout the UK, with occasional international travelEligible to obtain SC and DV Security ClearanceAbility to participate in a 24/7 on-call rotaIf this role is of interest, apply now or email your CV to me directly at laura.fitzgerald@cbsbutler.com