Junior IT Service Desk Analyst

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Bench IT
ScreenedJust posted
Uttoxeter, Staffordshire
£140/day
Posted 1 day ago
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About the role

Junior IT Service Desk Analyst, £140 per day inside IR35

1 month rolling, Uttoxeter

Bench IT require a Junior IT Service Desk Analyst to join a large organisation starting ASAP working fully on-site in Uttoxeter. The candidate will be responsible for providing IT support to users across the business, assisting with a variety of hardware, software, and account-related issues while gaining exposure to a wide range of technologies and systems. This is an excellent opportunity for someone at an entry level who is looking to expand their knowledge and build hands-on experience within a fast-paced IT support environment.

The successful candidate will have the required skills and experience below:

Skills & Experience Required

  • Previous experience within support roles or holding an It related degree / alternative IT qualification
  • Windows 10/11
  • Office 365
  • Active Directory
  • General hardware support
  • Strong communication and customer service skills

Responsibilities

  • Providing IT support to end users
  • Logging and managing IT incidents and service requests
  • Troubleshooting hardware and software issues
  • Supporting Windows and Office 365 environments
  • Assisting with laptop and desktop builds/setup
  • Password resets and Active Directory administration
  • Escalating more complex issues where required
  • Delivering excellent customer service and communication

Junior IT Service Desk Analyst, £140 per day inside IR35

1 month rolling, Uttoxeter

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