Assistant Accommodation Officer

Aatom Recruitment is looking for Assistant Accommodation Officer on behalf of a Local Authority.

Job Title: Assistant Accommodation Officer
Contract Duration: 6 Months
Hours Per Week: 37

MAIN ACCOUNTABILITIES

* To provide effective support to the accommodation service within the Accommodation Team, including photocopying, scanning, filing, general data input, use of excel spreadsheets, production of reports, etc. forwarding/returning mail.

* To accurately record information on the Housing Management (CRM), Huume and other council systems

* To support the asset and finance officers in obtaining and providing information, data and reports

* To manage the Accommodation Inbox and calendar.

* To prepare sign up paperwork promptly and accurately and record these on the system once complete

* Support residents and officers to raise any repair issues.

* To support officers to achieve a good level of rent and service charge recovery.

* To track and reconcile the void properties and produce daily updates to other service users

* Utilise IT systems to update and record information required according to guidance and established procedures. Ensure customer and management information is accurate and up to date at all times.

* Manage electronic filing systems.

* Support the Accommodation Lead to organize training sessions, team meeting agendas etc.

* As a customer focused role, be able to communicate with our customers at the agreed level

* To undertake any training and development as required.

* To contribute to the delivery of the Council’s priorities.

* To comply fully with the Council’s Equal Opportunity Policy.

* To comply fully with the Council’s Health and Safety at Work Policy.

* To assist as required in the Council’s Emergency Plan.

* To comply fully with the Council’s IT Security Policy.

* To share the Council’s commitment to safeguarding and promoting the welfare of children and vulnerable adults, complying with all safeguarding Policies.

* To contribute to the Council’s emergency plan and respond as required to emergencies including working at rest centres outside of the normal working day.

* Commitment to the Council’s Strategic Plan

* To undertake other duties commensurate with the grade of the post