About the role
Role: UX Design Lead
Length: Until March 2027
Location: Hybrid working- 1 day onsite per week - Primary locations: Aberdeen, Glasgow, Inverness or Perth
Rate: £650.68 via umbrella company
Job Description
Scope of Work - User‑Centred Design Services
Provision of User‑Centred Design (UCD) as a service to support the SSEN Transmission Digital Programme across multiple value chains and projects. The service embeds a consistent, holistic user‑centred approach across the full delivery lifecycle, providing both strategic oversight and hands‑on delivery.
Core Activities
User research (qualitative and quantitative)
Translation of insight into journeys, personas, prototypes and opportunity maps
Governance and assurance of UCD deliverables at project gates
Development and maintenance of a shared Experience Framework
UX risk management, metrics (SUS/UMUX) and reporting
Stakeholder engagement, facilitation and governance support
Resource RequirementsFour UX Design Leads providing value‑chain‑level leadership, hands‑on delivery, assurance of vendor UX outputs, and progression of UX maturity across the programme
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