Operational Repairs Planner

Repairs Planner Location: London | On-site Rate: £22.01 per hour IR35 Status: Inside IR35 Contract Type: Umbrella Start Date: ASAP Working Hours: Full-time, 37 hours per week Role Summary We are currently looking for a dedicated and highly organised Repairs Planner to join the team based in London. This role will primarily involve planning and scheduling repairs and maintenance appointments for the Housing and Regeneration team. You will be responsible for ensuring that appointments are efficiently coordinated, operatives are allocated correctly, and that the highest standards of customer service are maintained. This role is pivotal in ensuring smooth operations and delivering quality service to residents within strict time frames. What You Will Do as a Repairs Planner ·Plan and schedule repairs appointments and programmed works across the division. ·Ensure operatives are efficiently allocated to the correct jobs, maximising productivity. ·Manage and reschedule appointments as required, using excellent customer service and communication skills. ·Collaborate with the planning and operational feedback teams to ensure smooth workflow and service delivery. ·Work in a fast-paced environment, adhering to tight deadlines while maintaining high standards of service. What You Will Need as a Repairs Planner ·Previous experience in a similar role, with a focus on scheduling or planning. ·Excellent organisational and time management skills. ·Strong communication skills, both written and verbal. ·Ability to work under pressure and adapt to changing priorities. ·Knowledge of customer service best practices and the ability to interact effectively with residents. What's on Offer ·Competitive hourly rate of £22.01, inside IR35. ·Opportunity to work with a dynamic team within a highly impactful role. ·On-site work, ensuring a collaborative environment. ·Opportunity for contract extension based on performance and project needs. If you meet the above criteria and are eager to contribute to a fast-paced, rewarding role, apply today or contact our recruitment team to discuss the Repairs Planner role further