Network Support Engineer

Arcas Technology Ltd. Careers logo
Arcas Technology Ltd. Careers
Screened
Camberley
Posted 3 weeks ago
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About the role

I’m working with a growing business in Camberley that needs a Network Support Engineer to join its small in-house IT team. You’ll be the networking expert their engineers rely on, and you’ll also keep things running smoothly for the head office.

You don’t need to be a CCNA-level specialist. You do need solid practical networking experience and a willingness to get stuck in.

The networking side

The company’s engineers regularly bring new sites online. When they need support, you’re the escalation point. That means:

  • Configuring routers and firewalls for new sites
  • Setting up port forwarding and IP addressing securely, opening only what’s needed
  • Troubleshooting connectivity and performance issues, both remotely and occasionally on site
  • Making sure network setups meet the company’s security standards
  • Escalating the really complex problems to a senior specialist in the team

The support side

It’s a small team, so you’ll also own day-to-day IT for 30–40 head office staff:

  • Building and deploying laptops and mobile devices (Apple MDM, training provided)
  • Onboarding and offboarding users in Microsoft 365 and Azure
  • Handling everyday support requests, from Wi-Fi to printers
  • Cabling, crimping and setting up new equipment
  • Taking ownership of small projects...

About this listing

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