Customer Service Advisor

Customer Service Advisor (online retail)

Bury

£25,350 - £26,500

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

• Do you have previous contact experience, ideally working within Ecommerce?
• Have you worked with customers to process orders, handle queries and resolve complaints via phone, email and webchat?
• Do you enjoy working in a small busy team environment where customer service is a priority over KPIs?

This is a great opportunity to work for a leading online retailer and provide friendly, informative first point of contact support to customers. Previous experience in a customer service role is essential along with a confident phone manner, good technical knowledge as multiple systems are used, the ability to multitask and work under pressure whilst maintaining standards.

Hours - 4 week days 9am - 5pm and Saturday 8am -3.30pm

Benefits include supportive team, product specific training, casual dress, free parking, team meals and social activities and the chance to develop in a rapidly growing business.

Interested? xwzovoh Click to apply!