Technical Account Manager
Severn Beach, Gloucestershire
£85,000 - £90,000/annum
Posted 2 weeks ago
About the role
About Your New Employer
We are working with a leading property and facilities management company known for their innovative approach and collaborative working culture. You would be working on-site with one of their key clients, a pioneer in semiconductor manufacturing tools, a highly technical and specialist environment with a global reputation.
About Your New Job
* As the Technical Account Manager, you will act as the central point of contact between the client and all service vendors, ensuring seamless management of all on-site operations.
* Oversee a dedicated team of 40 professionals, including FM team members, engineers, account coordinators, and gas specialists.
* Maintain critical environments (clean rooms, data centres, etc.), ensuring operational excellence of cooling systems, N+1 redundancy, processing chilled water, and robust filtration.
* Serve as the management integrator, balancing technical requirements with high-quality customer service to meet both client and regulatory expectations.
* Directly manage technical challenges, e.g., safe handling of toxic gases, ensuring compliance and efficiency across all facility systems.
* Full-time position: site-based, outskirts of Bristol, Monday to Friday.
What Skills You Need
* Proven experience overseeing critical environments such as clean rooms or data centres.
* In-depth knowledge of cooling systems, N+1 redundancy, and technical infrastructure common to semiconductor manufacturing.
* Previous experience as an Account Manager or Account Director in a technical setting, demonstrating strong client and vendor relationship skills.
* Hold full budgetary responsibility, overseeing financial planning, forecasting, expenditure and cost management to ensure delivery within agreed financial targets.
* Technical qualification preferred, engineering or facilities management background strongly desired.
* Strong leadership capability; able to manage and mentor a multi-disciplinary team on-site.
* Exceptional communication, problem-solving, and stakeholder management skills.
What's on Offer
* Salary: £85,000 per annum.
* Opportunity to work for a prestigious client within a highly specialist, innovative environment.
* Career development and exposure to advanced technologies in the semiconductor industry.
* Leading a high-performing team and acting as a key influencer in the delivery of critical facility solutions
About this listing
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