Office Co-ordinator

Reception & Facilities Coordinator

Welcome to United Infrastructure – a dynamic company delivering critical infrastructure solutions across the utility and social sectors. We are looking for a professional, organised, and customer‑focused Reception & Facilities Coordinator to join our team.

Responsibilities

• Act as the first point of contact for visitors, clients, and colleagues, welcoming and guiding them.
• Manage visitor passes, telephone calls, and client enquiries.
• Coordinate meeting room bookings, prepare rooms, and ensure refreshments and equipment are available.
• Handle all deliveries, incoming and outgoing mail, and courier services.
• Maintain a tidy reception area and client‑facing environment.
• Provide local information and assistance, including travel advice and booking recommendations.
• Execute regular checks of meeting rooms, kitchen areas, and communal spaces.
• Replenish office and kitchen supplies as required and manage office supplies ordering.
• Ensure meeting room equipment is operational, escalating issues where necessary.
• Coordinate contractor visits, maintenance schedules, and building access management.
• Support building access, including visitor passes and staff access cards, and manage visitor and disabled parking spaces.
• Liaise with facilities providers, security teams, and onsite management to maintain a safe workplace.

Qualifications

• Previous experience in reception, front‑of‑house, office coordination, or facilities support.
• Excellent interpersonal and communication skills.
• Professional, friendly, customer‑focused attitude.
• Strong organisational skills with the ability to manage multiple priorities.
• Independent work capability and effective teamwork.
• High attention to detail and problem‑solving ability.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Equal Opportunities Statement

At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.