Department Manager

Department Manager | Cardiff | Up to £36,000 + Uncapped Commission

We're looking for an ambitious, commercially driven Department Manager to lead a high-performing luxury retail kiosk team in Cardiff.

This is not a traditional retail management role. You'll be leading from the front in a fast-paced shopping centre environment where success comes from proactively engaging customers, creating opportunities, and driving sales. If you're a natural people person with a big personality, a passion for sales, and a track record of smashing targets, we want to hear from you.

You'll be based on a luxury retail kiosk, actively approaching customers, generating interest, demonstrating products, and coaching your team to do the same. This role is perfect for someone from a telecoms, direct sales, premium retail, furniture, recruitment, or other highly target-driven sales background.

The Role

• Lead, motivate, and develop a sales-focused team
• Drive sales performance and consistently exceed store targets and KPIs
• Lead from the front by actively traffic stopping and engaging customers
• Convert passing footfall into sales through confident and consultative selling
• Create a high-energy sales culture focused on results and customer engagement
• Coach the team on closing techniques, objection handling, upselling, and cross-selling
• Maximise revenue t...