Head of Retention & Churn Strategy

A dynamic company in water solutions is seeking a Head of Customer Retention in Wolverhampton. In this pivotal role, you will lead the customer retention strategy and oversee its execution, working directly with cross-functional teams to minimize churn rates. The ideal candidate will have experience in analyzing churn data and implementing effective strategies. Key benefits include 23 days holiday, competitive incentive schemes, and access to ongoing training. Join our team to drive exceptional customer experiences. #J-18808-Ljbffr