Operations Shift Manager

Freightserve recruitment are looking for a Operations Shift Manager for a well-established Freight Company. The company is based in the East Midlands area.

Job description:-

• Liaise with other departments to solve problem shipments.
• Arrange collections and deliveries where required.
• Monitor warehouse Operations.
• Operating IT-systems - as required.
• Answering and returning customer emails and calls in a timely manner and to agreed standards.
• Be polite and always respond positively to customers/colleagues.
• Investigating missing, late, and damaged parcels with analysing CCTV footage.
• Entering data accurately and efficiently in a timely manner.
• Building cardboard containers and pallets, using shrink wrap.
• Using pallet trucks cages and transferring parcels and pallets between warehouses
• Creating container labels.
• Ensure correct scans are applied to both shipments and containers.
• Picking & Packing orders and processing through IT systems.
• Assisting with stock takes.
• Operating IT-systems.
• Producing accurate carrier labels for all shipments.
• Making sure that the correct shipping information is attached to all parcels.
• Work includes regular light, medium and occasional heavy manual lifting and handling.

Compliance:-

• Becoming the main point of cont...