Customer Service/Reception

Reception/Customer Service Assistant, £13.95ph Swansea, 12pm-8pm, 1 week Busy student accommodation requires a upbeat and welcoming Reception/Customer Service to provide a friendly and reliable presence. What You’ll Do Be the welcoming face of the building based on front desk reception Handle resident enquiries by phone, email, and in person Keep clear logs and ensure smooth morning handovers Support with complaints, payments, and deliveries Set up and tidy social spaces and assist with evening events Respond confidently to incidents and follow safety procedures Manage maintenance requests and general admin What You Bring Experience in fast-paced customer service or reception experience (student accommodation/hotel/hospitality ideal) Great communication skills Confident with Microsoft Office Calm, friendly, proactive, and reliable Positive “can‑do” attitude and flexible approach Apply now for consideration (ritzrecempbus)