Care Quality Officer- Lanarkshire

Call-In Homecare are currently recruiting a Quality Officer for our Lanarkshire service. The successful applicant will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes of colleagues, staff and service users.

Please note there is an on-call requirement for this post, which attracts additional payments to your basic salary.

This is an ideal opportunity to become part of a progressive, supportive and quality oriented organisation and to take an active role in shaping the services Call-In Homecare Ltd. provides to its clients.

What We Can Offer You

• Permanent, full-time contract- 40 hours per week
• £26,813 + On-call wage
• Weekly pay
• Pension and mileage allowance (30p/mile)
• Paid annual leave
• Fast-tracked job offer system
• Job security
• Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited).
• Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes.
• Opportunities for personal and professional growth and development
• A supportive and welcoming working environment
• Access to extensive well-being services and fitness programmes.
• Free uniform & PPE
• Instore discounts with a Blue Light card offering up to 60% off high street names.
• And other benefits

Ideally, the candidate will have

• Good geographical knowledge of North Lanarkshire, South Lanarkshire and Falkirk.
• Experience in Domiciliary Care will be essential
• Experience with supervising and supporting teams and individuals to bring out the best in them
• A valid driving license and own transport is required- with ability to obtain business insurance
• SVQ Level 3 in Health and Social Care or a willingness to pursue this.

Responsibilities and Duties

• Client assessments, outcomes based care planning and reviewing
• Support and supervision to individual staff and staff teams
• Liaising with other health and social care professionals
• Participating in the branch's out of hours on-call system (enhanced payment)
• Improving the quality of service to service users and staff