Lead Application Engineer – Upper and Intelligent Completions (M/F/D)
About the role
Application Engineer – Services Senior Specialist – Technical Support Engineering
We are seeking an experienced Application Engineer to deliver flawless execution through involvement in pre‑planning, job execution, and post‑job analysis. The position works seamlessly with Service Delivery Coordinators and other resources across organizational boundaries to ensure all aspects and constraints of the applications are understood and have been considered.
Responsibilities
- Ensure compliance with iMtJC process and intelligently manage the job cycle.
- Work with the assigned Service Delivery Coordinator/Salesperson to understand client construction or production objectives.
- Perform offset job analysis and product/service specific engineering modelling calculations to understand application hazards and incident potential.
- Collaborate with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services are considered.
- Design a job program, including risk mitigation and contingency plans, that meets the client’s objective, maximizes revenue potential, and ensures future job assignment for Baker Hughes.
- Accurately document any calculations, simulations, plan revisions, and/or changes during the project cycles for visibility to dependent teams and audit purposes.
- Provide on‑demand support in accordance with product portfolio or on‑call schedule for job execution.
- Compare job as‑planned versus job as‑executed; document lessons learned and develop recommendations for further improvements to procedures to ensure continuous improvement.
- Handle field incidents related to products/services.
- Participate in incident investigations when required, ensuring the end‑to‑end process is considered.
- Ensure timely incident management to enable fast customer issue resolution and cash collection.
- Advise on product improvement opportunities for repetitive component/product failures.
- Responsible for providing sale support and product application recommendations.
Qualifications
- Have a Bachelor’s Degree in an Engineering discipline or similar; relevant hands‑on experience may compensate for education.
- Have 5+ years of working experience as an Application Engineer.
- Have more than 5 years of experience in Upper Completions.
- Additional experience in either Intelligent Production Systems, Lower Completions, Wellbore Constructions or Wellbore Intervention is a benefit.
- Have experience and comfort with client interactions.
- Fluent in English, both verbal and written.
- Be an experienced problem solver, with a methodical approach to solving complex customer issues.
Benefits
- Contemporary work‑life balance policies and wellbeing activities.
- Comprehensive private medical care options.
- Safety net of life insurance and disability programs.
- Tailored financial programs.
- Additional elected or voluntary benefits.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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