Automotive Service Advisor (Electronic Control Units)

Customer Service Advisor (Automotive Industry)

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
£30,000 - £35,000 + £3.5k Bonus + Training + Progression + Benefits
Ilkeston
Are you a Customer Service Advisor or similar with a background in the automotive industry, looking to join a rapidly growing company offering impressive internal training from industry experts alongside a clear routes for progression into various areas of the business, including sales, operations and technician positions?
Are you looking to take on a highly autonomous, forward-facing role within a well-established business, offering the opportunity to increase your earnings through monthly bonuses?
In this role, you will be seen as the main point of contact, guiding customers and clients alike through the repair and rebuild process. You will coordinate with technicians and internal teams to provide technical advice with full training given, to resolve issues where applicable, identifying opportunities to upsell products and services.
Founded over 20 years ago, an operation that originally started from one man's kitchen table, has now skyrocketed into an organisation of nearly 100 employees. Keen to progress their employees, proven by all current management starting out in the warehouse and working their way up, they aim to continue dominating their niche sector of the automotive industry for years to come.
This role would suit a Customer Service Advisor or similar with an interest or a background in the automotive industry, looking to join an industry leading business where you can progress your career.
The Role:
Guiding customers and clients through the repair and rebuild process
Coordinate with technicians and internal teams
Provide technical advice
Identify opportunities to upsell products and services
Monday - Friday, 08:00am - 17:00pm
The Person:
Service Advisor or similar
An interest in the Automotive industry
Reference: BBBH27228
Service, Advisor, Customer, Technician, Test, Repair, ECU, Electronics, Control Units, Automotive, Engineering, Sales, Ilkeston, Heanor, Derby, Nottingham, England
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
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