Senior Contract Coordinator

Job Description

We are looking for a highly organised and proactive professional who can coordinate multidisciplinary teams, maintain programme oversight, manage governance activities and support senior leadership.

The successful candidate will ensure actions, deliverables and workstreams are effectively planned, monitored and delivered across a complex operational environment.

Key Responsibilities

Coordinate the day-to-day operational delivery of the Asset Intelligence & Information Governance function across multiple programmes, projects and business initiatives.

Develop, maintain and monitor integrated programme plans, delivery schedules and resource trackers to support successful delivery.

Attend leadership, client and programme meetings, recording decisions, actions and outcomes, and ensuring actions are tracked through to completion.

Coordinate workloads across the function, working with management and technical leads to balance priorities, resources and delivery commitments.

Produce and maintain executive reports, performance dashboards, governance documentation and management information to support decision-making.

Maintain programme governance, including risk registers, issue logs, action trackers, decision logs and programme documentation.

Monitor programme performance, identifying risks, dependencies, resource constraints and opportunities for improvement, escalating issues where appropriate.

Support the planning and delivery of mobilisations, operational changes, business improvement initiatives and strategic programmes while ensuring contractual deliverables and reporting requirements are completed accurately and on time.

Professional and Personal Competencies/Qualifications

Strong experience coordinating complex programmes, contracts or portfolios.

Demonstrable project and programme management experience.

Experience supporting senior leadership within complex operational environments.

Excellent stakeholder management and communication skills.

Experience coordinating multidisciplinary technical teams.

Proven ability to manage multiple priorities simultaneously.

Strong governance, reporting and planning capability.

Excellent organisational and analytical skills.

Highly proactive with the ability to work independently.

Professional, resilient and delivery focused.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, 

#aplacetobeyou, 

#facilitiesmanagement 

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.