Assistant Workplace Manager

A highly regarded global investment firm is seeking an experienced Assistant Workplace Manager to join its Workplace team.

Reporting to the Workplace Manager, you will play a key role in delivering an exceptional workplace experience while supporting the smooth day-to-day operation of the office. Working closely with internal stakeholders, external vendors, and building management, you will help create a safe, efficient, and engaging environment for employees and visitors.

Key Responsibilities

• Support the day-to-day management of the workplace, ensuring the office operates efficiently while maintaining exceptional standards across facilities, reception services, amenities, and employee support.
• Act as a key point of contact for workplace-related enquiries, providing a responsive and high-quality service to employees and visitors.
• Coordinate onboarding and offboarding processes, ensuring a seamless employee experience.
• Support employee engagement initiatives, wellbeing programmes, and internal events that foster a positive and collaborative workplace culture.
• Build and maintain strong relationships with building management and external service providers, ensuring all workplace services are delivered to a high standard.
• Coordinate maintenance requests, workplace projects, office improvements, and refurbishment activities, ensuring work is completed on time and within budget.
• Assist with space planning, workplace utilisation, office moves, and the maintenance of accurate workplace data and reporting.
• Support health and safety initiatives, access control, emergency preparedness, and compliance with workplace policies and procedures.
• Identify opportunities to improve workplace processes, enhance operational efficiency, and contribute to continuous improvement initiatives.

Requirements

• Minimum of 5 years' experience within Workplace, Facilities Management, Office Management, or Corporate Services.
• Experience working in a corporate or professional services environment; financial services experience would be advantageous.
• Proficiency with workplace systems and technologies, including ServiceNow, SharePoint, Slack, Microsoft Excel, access control systems, and other facilities management platforms.
• Strong organisational and project coordination skills with the ability to manage multiple priorities.
• Excellent communication and stakeholder management skills, with a proactive, service-oriented approach.
• Bachelor's degree or equivalent higher education qualification.