Admissions and Database Officer

Type of Contract:  Permanent Full-Time, 40hrs per week GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Changing lives through education. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement. The Admissions Officer will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders.  Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Provide a quality, customer focussed first line, advisory and information service, giving initial support and guidance on admissions policies and procedures. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks). Booking interviews with prospective applicants via phone, e-mail and SMS. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Confident user of the Microsoft Office package. scheduling and prioritising multiple projects and tasks with varying deadlines. Ability to work under pressure and a flexible and adaptable attitude, including occasional evening and weekend working and off-site.