HR Assistant Manager

About Us:

Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine.

Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure.

Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success.

With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent.

Role Overview:

An experienced HR professional with extensive exposure to the full employee lifecycle within a regulated financial services environment. Skilled in employee relations, HR operations, and compliance, with a strong understanding of UK employment law and internal governance requirements. Adept at balancing strategic priorities with day-to-day operational demands, ensuring the delivery of accurate, compliant, and people-centred HR support. Demonstrates sound judgement, discretion, and a collaborative approach when influencing senior leaders and supporting complex employee cases. Experienced in managing payroll oversight, benefits administration, policy development, and SMCR-related processes, while driving continuous improvement across HR systems and practices.

Role Responsibilities:

• Provide accurate, pragmatic advice to management on all HR matters in line with employment law and best practice.
• Lead employee relations activity, including first-line investigations, disciplinary and grievance processes, and informal resolution.
• Oversee payroll outputs and approvals to ensure accuracy, compliance, and timely submission across all locations.
• Manage the annual Fitness and Propriety certification process for SMFs and Certified staff.
• Line manage and support the HR Assistant(s), ensuring effective workflow and professional development.
• Coordinate employee engagement and wellbeing initiatives, analysing feedback to enhance morale, inclusion, and retention.
• Liaise with managers to identify development needs and align training with performance outcomes.
• Review and update HR policies, procedures, and workflows to ensure GDPR compliance and reflect current legislation.
• Liaise with legal advisers as required on complex employment matters.
• Deliver new HR projects in line with organisational objectives and continuous improvement goals.
• Provide cover and operational support for HR team members as required.

Skills/Knowledge Required:

• Quickly establishes credibility and trust across all levels, building strong and respectful working relationships.
• Demonstrates sound judgement and clear communication to influence decisions and align HR objectives with organisational goals.
• Acts with integrity, accountability, and visible support for both employees and the senior leadership team.
• Results-driven, with a strong understanding of employment law and a commitment to professional and ethical standards.
• Displays enthusiasm and commitment to the success of both the organisation and the HR function.
• Highly organised and proactive, able to anticipate needs, prioritise effectively, and make balanced decisions under pressure.

Essential:

• CIPD qualified at level 5 or 7 and or Associate/Chartered Membership.
• 4-5 years’ experience working at HR advisory or manager level.
• Works with others in a collaborative and solutions-focused manner to achieve win-win outcomes.
• Strong understanding of payroll processes and approved controls.
• Excellent knowledge of UK employment law, ACAS guidance, and HR best practice.
• High level of confidentiality, integrity, and professional discretion in handling sensitive information.
• Proficient in Microsoft Office applications, with strong Excel and Word skills for reporting, analysis, and documentation.

Desirable:

• Knowledge of French and Dubai employment law, payroll regulations.
• Experience of working within a financial institution and/or banking environment (e.g. SMCR, FCA expectations).
• Line management experience.

This is a temporary, 6 Month Fixed Term Contract position, paying up to £60,000.00 based on experience.