Boutique Manager

Crieff Hydro Hotel is located in the heart of Scotland, set in a 900 acre estate in Perthshire. The hotel has 215 bedrooms, 55 self‑catering lodges, six restaurants and over 60 onsite activities, including a spa, leisure centre, horse‑riding centre and Action Glen, making it a destination for all kinds of holidayers.

About the Role

Are you passionate about delivering exceptional customer service and creating memorable store experiences? We are looking for an enthusiastic Boutique Manager to lead our small, friendly team and help our boutique continue to thrive.

As the face of our retail shop, you will be responsible for monitoring stock levels and creating orders, producing eye‑catching displays, processing customer transactions and motivating your team to ensure the best possible customer service is given at all times. You will become knowledgeable about all the brands and products we offer and be able to upsell them effectively in a warm, friendly manner.

The role requires a flexible approach as you may need to work weekends and cover extra hours due to team members’ holidays.

What We Need From You

You’ll have previous experience in retail management, sales, merchandising and stock control, and most importantly a friendly and welcoming personality.

What You’ll Get From Us

• Live‑in accommodation – on‑site housing may be available, with bills included. Most accommodation is single occupancy with an ensuite bathroom, but this isn’t a guarantee. The rate is outlined by HMRC and can be discussed at interview.
• A friendly and supportive team – enjoy a fun, welcoming environment where team spirit and well‑being are a priority.
• Career growth – we invest in our people, supporting new skill development and progression at every stage.
• Leadership development – access our Be A Leader programme to build the skills needed for future advancement.
• Exclusive discounts – enjoy free leisure membership, 30% off retail, 50% off food and drinks, and other savings on hotel activities.
• Team‑rate hotel stays – discounted stays at our hotels from just £30 per night.
• Refer‑a‑friend initiative – earn a bonus of up to £250‑£500 for each successful team member or manager you recommend.
• Guest mention incentive – earn an extra £5 for each positive guest review that mentions you.
• Well‑being support – access 24/7 confidential support via the Health Assured employee assistance programme.
• Team events and an annual staff party – celebrate with events throughout the year and a legendary staff party.

Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.