Technical Support Officer

Environmental Health Technical Support Officer

Part-Time | 21.5 Hours per Week
Initial Contract Opportunity

A local authority in the South East is seeking an experienced Environmental Health Technical Support Officer to join their Regulatory Services team on a part-time basis.

This is an excellent opportunity for someone with experience within Environmental Health, Licensing, Public Protection or Regulatory Services who is looking for a varied role supporting frontline regulatory teams.

Key Responsibilities

* Acting as the first point of contact for public enquiries via phone, email and face-to-face contact.

* Logging and allocating Environmental Health service requests and complaints.

* Supporting Environmental Health Practitioners with investigations, inspections and case management.

* Maintaining accurate records using council databases and document management systems.

* Processing a range of licensing applications and consultations.

* Preparing correspondence, notices and documentation.

* Supporting food safety, health & safety and licensing functions across the service.

Experience Required

* Previous experience within a Local Authority Environmental Health, Licensing, Regulatory Services or Public Protection team.

* Strong administration and customer service skills.

* Experience handling service requests, complaints or case management systems.

* Confident communicating with members of the public and internal stakeholders.

* Experience processing licensing applications would be highly advantageous.

* Knowledge of Environmental Health, Food Safety or Licensing services is desirable.

Ideal Backgrounds

* Environmental Health Technical Officer (EHTO)

* Licensing Officer

* Licensing Assistant

* Regulatory Services Officer

* Public Protection Support Officer

* Environmental Health Administrator

* Technical Support Officer