Lead Engineer

Lead Engineer MSP (Microsoft 365 / Azure / Intune / Networking) Whitstable, Kent (Hybrid typically 2 days from home) £50,000 £60,000 (flexible for the right person) Do you feel ready to step into a role where you are the technical lead, not just another engineer in the team? Are you working in an MSP and enjoy the variety, but want more ownership over how things are done? Do you want to lead projects, shape standards, and be the person others turn to for technical direction? If so, this could be an exciting opportunity.

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

We are working with a growing Managed Service Provider based in Whitstable, supporting a range of SME clients across modern workplace, infrastructure, and networking environments.

They are now looking for a Lead Engineer to become the technical anchor of the business.

This is not a service desk manager role.

This is the person the team looks to when things get complex.

The one setting the standard.

The one owning the outcome.

The Role You will take ownership of the engineering function from a technical perspective.

This means being hands-on, leading from the front, and shaping how the team delivers work.

You will be: Acting as the senior technical authority across the team Owning escalations and driving technical quality Leading projects end-to-end from design through to delivery Mentoring and developing junior and mid-level engineers Taking ownership of service desk standards, ticket quality, and escalation pathways Identifying opportunities to improve and re-architect client environments Working closely with clients, including attending site when needed This is a working technical lead role not a step away from the tools.

What We Are Looking For You will come from an MSP background and be comfortable owning both technical delivery and direction.

Key experience includes: Strong Microsoft 365 administration (this is essential) Intune device compliance, Autopilot, app deployment Azure tenancy management, identity, core services Networking routing, switching, VLANs, VPNs Firewalls (WatchGuard ideally, but not essential) Windows Server, Active Directory, Group Policy, Entra ID Solid understanding of TCP/IP, DNS, DHCP Experience leading infrastructure or cloud projects end-to-end Exposure to Teams Phone or 3CX would be highly beneficial. xwzovoh

The Person This role suits someone who: Wants to be the senior technical voice in a smaller business Enjoys ownership and accountability, not just ticket resolution Naturally supports and mentors others Is calm, methodical, and confident with clients Has an interest in modern tooling and AI-driven ways of working Practical Requirements Full UK driving licence and access to a vehicle (essential) Able to commute to Whitstable regularly Comfortable with a hybrid model (typically 2 days working from home) Whats On Offer Real ownership of the technical direction of the business A growing MSP investing in modern technologies and automation The opportunity to shape how the engineering function operates A role where your input makes a difference Salary is flexible for the right person the focus here is on finding someone who can truly own this space.