Senior Credit Controller

Credit Controller

Location: Watford

Hybrid: 3 days in the office, 2 days from home

Salary: £45,000 per annum + Benefits

Type: Permanent

We are partnering with a fast-growing, private equity-backed international business that is looking for an experienced Senior Credit Controller to take ownership of its credit control function.

Reporting to the Billing Manager, this is a key role focused on improving cash collection, reducing debtor days and enhancing credit control processes across the business.

The Role

You will manage the end-to-end credit control process and work closely with Finance, Billing and Operations teams to maximise cash collection.

Key responsibilities include:

• Managing and collecting outstanding customer debts.
• Proactively chasing overdue invoices and resolving customer queries and disputes.
• Maintaining accurate records of collection activity.
• Building strong relationships with key customers to support timely payment.
• Preparing monthly cash collection forecasts and debt reports.
• Identifying and escalating at-risk accounts.
• Managing debt escalations, including formal collection processes where required.
• Supporting customer account holds and reviewing potential payment delays.
• Driving initiatives to improve collections proce...