Patient Service Administrator

Patient Service Administrator – Remote role Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support. Responsibilities as a Customer Administrator: * Providing frontline telephone and email support to ensure a smooth journey and high-quality care. * Booking appointments for customers as required. * Working through email enquiries and escalating as required. * Dealing with enquiries, answering queries, calls and escalating to relevant departments. * Appropriately and sensitively deal with professionals, customers and clients. * Always adhere to strict policies regarding confidentiality and compliance. * Ensuring all information is recorded accurately on your system. Requirements: * A minimum of 1 years relevant Administration experience. * Experience using MS office. * Good communication skills. * Ability to prioritise. * Clear understanding of confidentiality and handling sensitive information. * Self-sufficient and a problem solver. * Happy to undertake a DBS check. The Role: * Fully remote, home based (all IT equipment will be provided). * Monday – Friday, 9am – 5pm with 1 hour for lunch. * Salary of £24,500 If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV