Credit Control Supervisor

Credit Control Supervisor - London - £44,000

Venn Group's specialist Finance recruitment team is recruiting for a Credit Control Supervisor on behalf of a leading private healthcare organisation based in Central London.

This permanent opportunity offers the chance to lead a high-performing credit control function, overseeing collections activity, supporting continuous improvement initiatives, and helping to minimise debt exposure across a large and complex organisation.

The Role

You will be responsible for:

• Supervising and supporting a team of 10+ Credit Controllers across multiple locations
• Ensuring prompt collection of outstanding debt in line with company credit terms and departmental KPIs
• Allocating workloads effectively and supporting the smooth management of shared inboxes, customer correspondence and incoming calls
• Providing guidance on escalated customer queries and complex debtor accounts
• Reviewing and approving credit notes, write-offs and other credit control processes in line with internal controls
• Working closely with Finance, Sales and operational teams to resolve outstanding ledger issues and improve cash collection performance
• Monitoring aged debt balances and supporting the production of regular performance and collections reports
• Assisting with cash collection forecasting and reco...