Head of Twinings Quality Manufacturing Excellence

Application Deadline: 29 June 2026

Department: Procurement

Location: Andover

We’re looking for a Head of Twinings Quality Manufacturing Excellence to centralize factories’ ways of working to ensure consistent Food Safety and Quality across Twinings manufacturing sites. The Company currently operates 3 production sites: Poland, UK and one in India.

Key Responsibilities

• Develop and evolve a global quality and food safety strategy across all manufacturing sites
• Manage effective governance through leadership engagement and quality performance oversight
• Ensure full compliance with global regulatory and legal standards
• Support audit performance, improving compliance and site preparedness
• Define and track KPIs to enable data-driven quality improvements
• Shape and embed a high-performance food safety culture worldwide
• Oversee crisis management frameworks, ensuring robust traceability systems
• Standardise complaint management, ensuring effective root cause and corrective action processes
• Align global factory quality teams under a unified vision and standards
• Promote cross-site collaboration to accelerate best practice sharing and innovation
• Introduce advanced technologies and systems to enhance quality, hygiene, and efficiency
• Represent quality standards through clear communication and stakeholder engagement

Travel requirements: 20% of time

Direct reports: 3

Hybrid mode: 3-4 days in the office/week

Skills, Knowledge and Expertise

• 10+ years’ experience in food quality & safety in food manufacturing environment
• Demonstrated senior leadership experience in quality management
• Experience building effective teams and systems
• Demonstrated ability to make changes and deliver results
• Experience working with senior stakeholders and global teams
• Skilled in managing diverse, international teams
• Solid understanding of manufacturing, GMPs, and food safety standards
• Experience with labs, suppliers, and third-party manufacturers
• Effective communicator with well-developed stakeholder management skills
• Degree in Food Science (or equivalent)
• Knowledge of GFSI standards (e.g., FSSC 22000, BRC, IFS)

Benefits

• Yearly bonus based on personal contribution and financial performance
• Flexible working options
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
• Onsite Gym and Wellbeing Centre
• Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
• Pension scheme with your contributions matched for up to 10% of your salary
• Cycle to work scheme
• SimplyHealth Cash plan
• Onsite Staff shop and online staff discounts
• Bupa Private Medical Insurance
• Competitive Car Allowance
• Electric Car Scheme
• Access to LinkedIn Learning
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group.