Workforce Management System Specialist (Hiring Immediately)

We're a thriving team passionate about working together to deliver excellence, all in a natural forest environment.

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Welcome to Center Parcs – the number one choice for short break holidays, employing a team of over 10,000 across Forest House (our Head Office) and six separate villages located in the UK and Ireland.

WORKFORCE MANAGEMENT SYSTEMS SPECIALIST | £34,000 per annum

Hybrid role with both office and home-working

We're looking for a Workforce Management System Specialist to join our Operations team.

Reporting to the Workforce Systems & Data Manager, you'll support the day-to-day operation, maintenance, and accuracy of our workforce management system. You'll help ensure data integrity, produce insightful reports, and contribute to continuous improvements in workforce planning.

You'll also support key productivity initiatives, including projects such as the implementation of advanced scheduling into the business.

Other responsibilities include:

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• Supporting the maintenance and accuracy of labour models and workforce data
  
• Assisting in the production of accurate and timely workforce and operational reports
  
• Communicating clearly and effectively with team members and stakeholders
  
• Contributing to continuous improvement activities within workforce planning
  
• Ensuring adherence to workforce management processes, policies, and system standards
  

HOURS OF WORK

You will be contracted to work 150 hours per 4-week period (37.5 hours per week). Normal working hours are 9am to 5pm, Monday to Friday. However, dynamic working is available whereby the earliest start time is 7am and the latest finish time is 7pm.

Please note, this role will be hybrid with 2 days in the office and 3 days home-working.

ABOUT YOU

Essential requirements:

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• Technical Skills: Proficiency in Microsoft Excel, PowerPoint, and Word, with advanced knowledge required.
  
• Communication: Strong written and verbal communication skills, with the ability to interact with stakeholders at all levels.
  
• Analytical Skills: Demonstrated ability to analyse, interpret, and report on performance data. Highly numerate with excellent attention to detail.
  
• Collaboration: Ability to work cross-functionally and liaise with both internal and external stakeholders.
  
• Workforce Management Systems: Some experience with WFM platforms and workforce optimisation.
  
• Continuous Improvement Mindset and Commercial Awareness
  
• Highly numerate with strong attention to detail.
  
• Proven ability to analyse, interpret, and report performance data.
  
• Able to identify and design initial concepts, define and manage methodologies and solutions.
  
• Able to deal with challenges constructively and act as a change champion. xwzovoh
  
• Understanding and applying measured work standards.
  

Desirable requirements:

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