Interim Damp & Disrepair Manager

Elevate Projects are working in partership with our client, a local provider of affordable housing, to appoint an experieced Damp & Disrepair Manager on an ongoing temporary contract. This is a key interim leadership role focused on ensuring resident safety, regulatory compliance, service improvement and effective management of complex disrepair cases. Key Responsibilities: * Lead and manage the damp, mould and disrepair process across the organisation. * Oversee complex and high-risk disrepair cases, ensuring timely resolution and excellent resident communication. * Manage specialist surveyors to deliver high-quality remedial works. * Ensure compliance with relevant housing legislation, consumer standards and organisational policies. * Work collaboratively with legal teams in relation to housing disrepair claims and pre-action protocols. * Develop and monitor performance metrics, KPIs and service improvement plans. * Support the delivery of resident-focused solutions and drive improvements in customer satisfaction. * Provide operational leadership to technical officers, surveyors and support staff. * Produce reports and updates for senior leadership teams. * Ensure robust health & safety practices are maintained across all works. Requirements * Proven experience managing damp, mould and housing disrepair services within social housing or local government. * Strong understanding of housing legislation, repairs obligations and disrepair claims management. * Experience managing contractors and technical teams. * Excellent stakeholder management and resident engagement skills. * Ability to manage high workloads and deliver service improvements in a fast-paced environment. * Strong knowledge of compliance, building pathology and property maintenance. * Relevant housing, construction or surveying qualification desirable