Operations Executive

We are a rapidly growing online vaping retailer that ships across the UK and all over the world.

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We are passionate about excellent service and improving people's smoke free journey, keeping things simple and offering a one stop destination for all types of vapers.

We are a small but growing team with a mission.

We are looking for an Operations Executive to assist with daily operational challenges and support our wider operations team.

Working directly with the Operations Manager, you will spend your first 6 months rotating across the business to learn each department thoroughly.

Youll be responsible with the Operations Manager for ensuring daily deadlines are met and all things operations go off without a hitch.

Youll shadow and work in our Customer Services & Warehouse teams to get your bearings, whilst also acting as operational support to the operations manager for ad-hoc duties including facilities, compliance and general administrative duties.

The main responsibilities and duties include; Working on Operational project delivery closely with the Operations Manager Working with third parties on operational improvements including; web developers, software companies, facilities support Assisting our Operations Manager with H&S compliance Assisting our Customer Service team with livechat and email enquiries Assisting our warehouse team with picking and packing e-commerce orders Stock management / counting and booking in stock General administrative support to the operations manager The ideal candidate: Were looking for someone who will thrive as part of a team but also has an ability to just get things done.

Our growing operation is a very fast paced environment so youll be someone who is results driven and able to work under pressure, often switching between tasks depending on operational demand.

Youll be ambitious for learning, development & progression within a growing company.

This role is poised for natural progression into a senior operations role.

We need somebody who is highly organised with great attention to detail.

We hire personalities, not a CV! For that reason, you dont need to have worked in an Operations role, you just need to have a can-do attitude and be able to get stuck in.

Maybe you want to switch industries or careers, or youre bored at your current job and want to be part of a fresh challenge.

Must-haves: High organisation skills and attention to detail Ability to work under pressure in busy periods Ability to prioritise tasks effectively Reasonable IT skills Reasonable physical fitness to assist warehouse Flexibility based on operational demand Nice to have but not essential: Operations experience IT qualifications Project management experience Experience in the vape industry Why work at Vape? We believe employment is a two-way street, which is why we work tirelessly to create a culture of enjoying coming to work as much as possible (we know its still work at the end of the day!).

We believe in mutual respect for staff and doing all we can to ensure that if you put the work in, youll be rewarded accordingly.

As a growing company, we are constantly striving to encourage internal development, offering constant opportunities to learn, grow and most importantly progress in the role and beyond. xwzovoh

Were believers in the long term and that starts with happy colleagues who enjoy what they do each day, after all we cant provide excellent service to our customers without happy colleagues.

Perks Relaxed dress code Birthday Holiday, Loyalty holiday & Marriage holiday 2 company wide socials per year Annual pay review
- Guaranteed Full Company Pension Employee Discount Facilities Free parking Free Soft drinks fridge & refreshments Ping pong, darts, putting golf & playstation IMPORTANT Due to the e-commerce nature of our business, we operate 7 days per week and the successful candidate will be expected to work shifts on rotation including late shifts (11-8pm) & weekend shifts (08:00 16:30).