Conversion Officer

Job Title: Conversion Officer Department: Recruitment and Business Development Location: Derby Reports To: Head of Business Development Role Overview The UKMC Conversion Team Member is responsible for managing and supporting the end-to-end conversion process of candidates into fully compliant and deployable staff. This role ensures that all candidates meet regulatory, organizational, and clientspecific requirements while delivering a smooth and efficient onboarding experience. Key Responsibilities • Coordinate and manage candidate conversion processes from offer acceptance to full compliance • Review and verify documentation to ensure adherence to UK regulatory and company standards • Liaise with candidates to collect outstanding information and provide guidance throughout onboarding • Track candidate progress using internal systems and maintain accurate, up-todate records • Collaborate with recruitment, compliance, and operations teams to ensure timely conversions • Identify and resolve issues or delays in the conversion pipeline • Maintain a high level of communication with stakeholders regarding candidate status • Support continuous improvement initiatives to streamline conversion processes • Ensure all activities align with data protection and confidentiality policies Key Skills & Experience • Strong administrative and organizational skills • Excellent attention to detail and accuracy • Effective communication and interpersonal abilities • Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Proficiency in Microsoft Office and/or CRM systems • Previous experience in recruitment, onboarding, or compliance (preferred) • Understanding of UK employment and compliance requirements (desirable) Personal Attributes • Proactive and solution-oriented mindset • High level of accountability and ownership • Team player with a collaborative approach • Adaptable and able to handle changing priorities • Professional and customer-focused attitude Performance Metrics • Conversion turnaround time • Compliance accuracy rate • Candidate satisfaction and engagement • Pipeline efficiency and backlog management What We Offer • Opportunities for career growth and development • Supportive and collaborative team environment • Training and continuous learning opportunities