Technical Services Manager

Branta Recruitment is working exclusively with a premier mechanical and building services provider to appoint a Technical Services Manager with a strong Gas and Commercial Heating bias. Our client is a dominant force in the North East commercial FM sector and is currently experiencing a period of significant national expansion. The Role You will oversee a mobile workforce of 10–15 Gas and Heating Engineers, ensuring the delivery of high-quality maintenance and project works across a portfolio of schools, hospitals, and commercial office hubs. Key Responsibilities: * Technical Authority: Act as the Qualified Lead / Technical Supervisor for the Gas division, providing expert guidance on commercial boiler plant, burners, and specialized heating systems. * Compliance & Safety: Take full ownership of the company’s gas safety records, ensuring 100% statutory compliance across all contracts and maintaining the company’s Gas Safe standing. * Team Leadership: Manage, mentor, and audit a regional team of engineers, identifying training gaps and overseeing the development of junior staff and apprentices. * Service Delivery: Work alongside the helpdesk to ensure PPM schedules and reactive repairs are executed efficiently and to SFG20 standards. * Quality Assurance: Conduct regular site-based technical audits to maintain "first-time fix" rates and ensure the highest levels of workmanship. The Requirements We are looking for an experienced Technical Manager, someone who is highly respected by engineers for their technical knowledge and trusted by clients for their professional integrity. * Technical Background: Time-served Gas Engineer with extensive experience in Commercial & Industrial Heating environments. * Qualifications: Current ACS Commercial & Domestic Gas qualifications (e.g., COCN1, CIGA1, CORT1, ICPN1). * Leadership Experience: Proven track record in a management or supervisory role, overseeing a team of 10+ mobile engineers. * Standards & Compliance: In-depth knowledge of current Gas Safety (Installation and Use) Regulations and H&S legislation. * Mindset: A proactive problem-solver who is comfortable moving between the plant room and the boardroom to deliver technical excellence. What’s In It For You? * The Platform: Join a Newcastle success story with a "promote from within" culture and a massive pipeline of high-value work. * Career Evolution: A clear opportunity to progress into an Associate Director or Operations Director role as the technical division grows. * Support System: Benefit from a sophisticated back-office team and Senior Coordinators who handle the "heavy lifting" of daily scheduling. * Comprehensive Package: A salary that reflects your seniority, a premium vehicle/allowance, and a performance-related bonus. How to Apply If you are an experienced Gas Manager or a Technical Lead ready to step into a formal management position with a growing business, we want to hear from you. Apply online or contact Astrid Camacho at Branta REcruitment for a confidential conversation