Office Coordinator

Journey Recruitment Ltd logo
Journey Recruitment Ltd
Screened
Hilsea
£26000 - £28000/annum
Posted 5 days ago
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About the role

Are you a highly organised coordinator with a passion for operations, logistics, and delivering exceptional service? Our client is looking for a proactive and detail-oriented Operations Coordinator to join their busy team in Portsmouth. This is a varied and fast-paced role that sits at the heart of the operation, ensuring client requests are delivered efficiently while supporting fleet management, driver coordination, and operational performance. The successful candidate will play a key role in keeping projects on track, maintaining vehicle compliance, supporting drivers, and ensuring customers receive a seamless service from initial request through to completion. This is a fully office based role offering a salary of up to £28,000 depending on experience. Main responsibilities for the Operations Coordinator role are: * Coordinating client requests and operational activities through online customer portals. * Managing service delivery from quotation through to execution and invoicing. * Liaising with customers and internal departments to ensure requests are fulfilled efficiently. * Maintaining accurate records across internal systems and customer platforms. * Producing asset retirement reports and supporting audit requirements. * Generating daily and monthly operational reports. * Managing fleet servicing, MOTs, repairs, and vehicle compliance. * Scheduling maintenance activities to minimise disruption to operations. * Arranging hire and replacement vehicles when required. * Supporting drivers with vehicle inspections, scheduling, and performance monitoring. * Tracking fleet activity and driver schedules using Samsara. * Identifying trends and opportunities to improve efficiency and service delivery. * Supporting business continuity by providing cover across the wider team when needed. Skills required for the Operations Coordinator role are: * Previous experience within an operations, logistics, fleet, or administration environment. * Strong organisational and planning skills with the ability to manage multiple priorities. * Experience working with stock control systems, scheduling tools, or asset management programmes. * Excellent IT skills, including Microsoft Office and bespoke business systems. * A proactive and solutions-focused approach. * Strong communication skills and the ability to build positive working relationships. * High levels of accuracy and attention to detail. Benefits: * Access to training platform * Company pension * Healthcare and dental insurance * Life assurance * Cycle to work scheme * 25 days holiday plus Bank Holidays. Option to buy 5 more days * Exclusive discounts with major retailers The role offers genuine variety, responsibility, and the chance to make a real impact within a supportive and collaborative team environment. APPLY today to find out more

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