Operations Support Manager

Location: Central belt & West of Scotland

Days: Monday to Friday

Hours: 40 hours per week

Salary: £40,000 per annum

Benefits: Paid mileage

Supporting the operations team through the central belt of Scotland that will include around 14 different locations. Travel expected within this position and a very hands on approach!!

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeship opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

We are seeking a highly organised and efficient Operations Support Manager to join our team in Scotland. The successful candidate will play a crucial role in overseeing and optimising our operational processes, ensuring smooth day-to-day operations and driving continuous improvement initiatives.

• Manage and coordinate daily operations activities, ensuring efficiency and productivity across all departments
• Develop and implement strategies to streamline processes and improve operational performance
• Support Operations manager within the patch
• Analyse operational data and key performance indicators to identify areas for improvement and cost reduction  

Qualifications

• Minimum of 5 years' experience in operations management or a similar role
• A strong background in catering and hospitality
• A passion for food and innovation
• Familiar with various budget models
• Financial acumen within budgets, proposals and costings
• Proven track record in strong team leadership and supervision
• Strong knowledge of operations management principles and best practices
• Excellent project management skills with experience in process improvement initiatives
• Proficiency in data analysis and performance metrics
• Advanced skills in Microsoft Office Suite and presentation building
• Outstanding organisational and time management abilities
• Exceptional communication and interpersonal skills
• Ability to work effectively under pressure and meet tight deadlines
• Project Management Professional (PMP) certification is desirable
• Understanding of supply chain and logistics processes
• Willingness to travel within Scotland's central belt as and when required

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.