Cluster Manager

Overview

VPZ are the UK's number 1 vape retailer. We currently have over 190 stores across the UK with more store openings on the way. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training.

We are looking for an experienced Manager to help with our growth plan.

Reporting to the Regional Manager, you will oversee a group of stores within your region, working closely with Store Managers to drive performance, ensure consistent operational standards, and support the delivery of exceptional customer service.

You will play a key role in coaching Store Managers, implementing sales and service training, and supporting teams to meet and exceed commercial targets, all while ensuring alignment with company strategy and brand values.

Main Responsibilities:

• Coaching Store Managers, implementing sales and service training, and supporting teams to meet and exceed commercial targets, while ensuring alignment with company strategy and brand values.
• Managing 9 employees across 3 stores in the cluster (Inverness, Elgin and Nairn).
• Maximising store potential and revenue.
• Working alongside colleagues trading on the shop floor.

The ideal candidate will:

• Have a proven track record as a Manager in a fast paced retail environment
• Multisite experience is beneficial
• Be customer service and sales focussed
• Driver's licence is required

Please ensure you apply with an up-to-date CV.

Applicants must be 18 years old or above, any subsequent job offer is subject to pre-employment screening checks.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Retail

Referrals increase your chances of interviewing at VPZ.

Inverness, Scotland, United Kingdom; Aviemore, Scotland, United Kingdom; Forres, Scotland, United Kingdom; Alness, Scotland, United Kingdom; Daviot, Scotland, United Kingdom