Housekeeping Supervisor - Soho Farmhouse

Job Description

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The Role…At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas.

You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.

What's in it for you?

Weekly PayTeam meal whilst on shift prepared by our chefsSoho Friends Membership50% Team discount on Food Drink, 7 days a weekStaff Room RatesHealth Cash Plan (Option to add up to 2 additional dependents)Dental Plan (option to add up to additional 2 dependents)Birthday Day Off after 1 years continuous serviceUp to 50% Staff Discount on Cowshed Soho HomeIn conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

Free Counselling SessionsCookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionallyTeam Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your careerKey duties…Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.

Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.

Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.

Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.

Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.

Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.

Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.

Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.

Lead by example, promoting a positive team environment and strong work ethic.

What we are looking for...

A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. xwzovoh You’ll be reliable, friendly and happy to be a key part of the team that strives for success.2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubsStrong understanding of cleaning techniques, guest service, and back-of-house proceduresExperience leading and motivating a team in a fast-paced environmentExcellent communication, time management, and organisational skillsDetail-oriented with a proactive approach to problem solvingWorking knowledge of housekeeping systems or software is a plus