Shop Manager (Port Talbot)

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail store manager

Salary: £26,789 – £31,385

Location: Port Talbot | Hours: Full time 37.5 hours per week | Contract: Fixed‑term contract ending 1st February 2027 | Reports to: Area manager | Department: Trading

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 26th July 2026 23:55

About this role

We are looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, inspiring and leading a team to maximise sales and fundraising targets while providing excellent customer and supporter service.

Responsibilities

• Guide, inspire and engage a team of paid staff and volunteers, including recruitment, retention and development of a diverse shop team.
• Take ownership of the commercial running of the store, covering display, merchandising, stock management, shop standards and layout, sales and income.
• Lead by example and deliver exceptional customer and supporter service.
• Maximise profit through effective cost control and sales.
• Build relationships with the local community and Cancer Research UK colleagues.
• Organise and run creative fundraising events to meet targets.
• Maintain compliance with health and safety, safeguarding, security, administration and HR policies.

Qualifications and skills

• Experience managing and inspiring a diverse team.
• Comfort with working within targets and motivating others to achieve them.
• Ability to multi‑task in a lively environment.
• Working knowledge of outstanding customer service.
• Commercial awareness.
• Knowledge of high‑street fashion retail.
• Adaptability in changing situations and ability to work independently.
• Awareness of price, value and worth of items.
• Ideally experience of retail management.

Benefits

Benefit package includes a substantial retirement plan, generous and flexible leave allowance, discounts on travel, technology, gym membership and more. Additional support for career and personal development through high‑quality tools, policies and processes.

How to apply

We operate an anonymised shortlisting process. CVs are required but will not be seen until an interview invitation is issued. Please complete the work history section of the online application form to allow a fair and objective assessment.

For further information, visit our website or contact us at recruitment@cancer.org.uk.

Equality and inclusion

We actively encourage applications from people of all backgrounds and cultures, especially those from ethnic minority backgrounds currently under‑represented. We are committed to providing an inclusive workplace and support any adjustments you may need. Contact recruitment@cancer.org.uk or 020 3469 8400 if you require any assistance.

We are unable to recruit individuals under the age of 18.