Aerospace Operator

Our client close to Heathrow is looking to recruit an Aerospace Operator Job summary: The position is focused on ensuring we meet our customers expectations by providing excellent customer service including customs clearances, quotes, arranging shipments, invoicing and all other functions as required. The candidate should be prepared to be involved multi modal activities as required and provide support to the supervisor during holiday and absent periods from the office.

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
The role is mainly Exports, Imports is Road from Europe knowledge of T1's is beneficial. Key Activities: Remain in contact with customers and suppliers to maintain relationships Be a part of the on-call rota contracted to a 1 in 3 weeks basis Cost control Completion of end-to-end forwarding activities as the individual role requires Follow strict and time sensitive SOPs/KPIs to ensure compliance Work closely with internal and external customers Focus on customer service Use of CargoWise/MS office as requested Ensure invoicing and job costing are updated within the required timeframe Month end department compliance Customs Entries Assist Supervisors and line managers where required Ensure all reports including internal and customer specific are completed within the deadline Resolve queries from customers and suppliers Ensure Best Practice models are adopted Work closely with the line manager to complete Internal and external rates reviews. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development Operate within companies QA system Always remain customs and H&S compliant Any other tasks as directed by their supervisor or line manager Technical Experience: Fully PC literate on excel and word applications Educated to GCSE/O level standard or equivalent Good Customs clearance knowledge Good operational knowledge A high level of customer service skills Behavioural Competencies: Problem solving skills Procedure and SOP writing skills and ability to work within these. Customer service driven Result-oriented and driven to achieve goals and meet targets Profitability and result-oriented and always looking for improvement in our business processes Team oriented Well organised Quality focus Good Knowledge of CargoWise Knowledge of Customs Tariff and Procedures Financial Awareness Negotiation Skills Willingness to work flexible hours as the business requires Self-motivation and drive to succeed.
Working Monday to Friday 9am to 5.30pm, 1 in 4 weeks out of hours on call, £75 per day and weekends £150 per day total £675 a week. xwzovoh Salary up to £37K depending on experience
Please send your CV to Kellie Buckley

If you do not hear from us within 7 days, unfortunately your application has been unsuccessful.