Head Waiter/Waitress

Head Waiter/waitress

Do you have the right skills and experience for this role Read on to find out, and make your application.

About Pyro
A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis . Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, were building a flagship team to help shape one of Londons most exciting new restaurants.
Role Overview
As a Head Waiter/Waitress at Pyro, youll be a key presence on the floor - approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. Youll play a central role in shaping the rhythm and standard of each service.
Salary: Up to £17 per hour (including service charge) DOE Hours: Full-time

Key Responsibilities
Lead your section with confidence, delivering warm and polished service.

Act as a role model on the floor, setting the tone for exceptional guest experiences.

Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.

Support and coach junior team members, helping raise team standards across service.

Maintain pace and communication with the kitchen to keep service smooth and energetic.

Handle guest feedback professionally and ensure every table leaves feeling looked after.

Help create an atmosphere thats upbeat, efficient and enjoyable.

What Youll Bring
Experience as a senior waiter or section leader in a premium or high-volume setting.

Confidence in leading a section and supporting junior team members.

Strong product knowledge and the desire to keep learning.

Passion for hospitality and a team-first mindset. xwzovoh

Good communication and a calm, collected presence under pressure.

What We Offer
Up to £17 per p/h

5.6 weeks paid holiday (inclusive of public holidays)

Staff meals during shifts

Staff discounts and team socials

Opportunities to grow into supervisory or management roles

A dynamic, high-energy team environment

Why work with us
Culinary Excellence & Innovation - Work alongside Michelin-level chefs

Career Progression Clear pathways and internal promotion opportunities

Competitive Compensation Competitive pay and transparent tronc

Work-Life Balance Respectful rota planning and fair scheduling

Development Opportunities Ongoing learning and leadership exposure

Inclusive Culture Diverse, welcoming, and people-first environment